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Quelle dispatches over 180,000 consignments from Leipzig every day

Quelle's mail order centre in Leipzig

The new Quelle mail order centre was built from 1991 to 1995 on the former 72-hectare agrarian airfield of Leipzig-Mockau for an investment of around 1 billion marks.

Since dispatch started there in 1995, more than 250 m parcels have been sent out from Leipzig, which, incidentally, does no longer cater for German customers only but also those in Switzerland, the Czech Republic, Poland, Russia, Latvia and Estonia. At peak times more than 180,000 consignments leave the mail order centre every day. That's some 600,000 individual products. This is more than 95 per cent of Quelle’s entire dispatch volume. Such a quantity can only be managed by the interplay of about 1,500 committed employees and state-of-the-art technology. Everything that can be sent by parcel is processed here. The Leipzig site is Quelle’s logistical backbone.

Incoming goods

There are 40 docking gates for incoming goods. Here approximately 80.000 boxes can be stockpiled by the sorting system after labelling and scanning.

Fully automated rack warehouse

The full automated rack warehouse is the central organisation unit for the flow of goods. On an enclosed area of 750,000 sqm there are 40 lanes, 672,000 shelf spaces and 42,000 pallet spaces for 2.2 million supplier boxes.

Distribution warehouse

The distribution warehouse staff stock the racks with the cartons automatically delivered from the high-rack warehouse and open them. Later, the consignment staff will retrieve the articles ordered by customers and add a product slip. The articles and pertinent documents are then conveyed in trays to the packing house via the conveyance system.

Packing house

The staff of the packing house pack the ordered goods at four sorting machines with 355 packing slides. They empty the transport trays and pack the parcels supported by conveyance and electronic control systems. To save time, individual orders are processed directly in the single packing house. It only takes five hours until almost all packed parcels end up in the shipping department.

Shipping department

Pre-sorted by the 33 mail freight centre numbers in Germany, the parcels are sent down 53 slides and via a telescope conveyance system get into the yellow DHL parcel containers. One employee of the Leipzig distribution centre sees to perfect stacks. Deutsche Post AG then ships the full containers and delivers the parcels to our customers as fast as possible.

The Quelle distribution centre in Leipzig has many thousands visitors a year. If you are also interested to see modern logistical solutions and applied state-of-the art-technology, make an appointment for a guided tour. You’ll get more information by contacting our visitors’ service:

Your contact  Mrs Inis Räuscher
Phone   +49 341 606-30 20
Fax   +49 341 606-40 15
E-mail   inis.raeuscher@primondo.com

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Erst mal sehn was Quelle hat.

At a glance
more than 180,000 consignments every day

more than 25 million parcels every jear

1.500 employees

Rack warehouse Leipzig